System Requirements:
    - Internet Explorer 5.5 or greater
    - Adobe Acrobat Reader
    - Windows 98 or above
    - ALL Pop-up blockers disabled
    - Windows Media Player (with audio) - for live internet and webcasts only

FAQs:
Having a problem accessing our site?
- Accessing our site from work? Many times employers restrict access to internet sites.  If you're trying to access our site from work and you are not successful, please try again from your personal computer.

- Using AOL as your browser? AOL is not compatible with our site.  If you're having problems, launch Internet Explorer 5.5 or greater after signing on to your AOL account and access our site from there.

- Submitting your registration and/or exam and nothing happens? Turn all pop-up blockers off. If you're still having problems, launch Internet Explorer 5.5 or greater as your browser and try accessing our site from there.

1st time user?
You may peruse our site at any time without registering.  Before taking your first exam you will be prompted to register with us. Our requirements for registration are Last Name, Year of Birth, and the Last 4 Digits of Your Social Security Number.

Receiving error messages from the registration and/or exam page?
- The fields on our registration and/or exam pages do not accept symbols ( - ' *, etc). If your name, address, or comment contains a symbol, please input the information without them.
- The input fields on our registration and/or exam pages will not accept more than 50 characters.

Need to change your personal information?
Click on Update Profile

Privacy?
We do not share your information with anyone.

Need a duplicate certificate?
Click on Exam History.  You'll be asked to login prior to accessing your certificates.

Want to access a lesson without taking the exam?
All of our lessons are accessible to download/print prior to taking the exam.  Most of our lessons are in PDF format and follow the layout of the original printed monograph for easy reading, while others are in html only.  The formats are noted next to each lesson.  You can download/print the lesson without logging in and then come back at a later time to login and take the exam.

Have a printed copy of a lesson and want to take the exam?
Click on Quiz List.  All of our exams are listed in alphabetical order.